Frequently asked questions

Shipping

What are the shipping options?

We ship our clothing to you by using our Belgian partner Bpost.

How much do I pay for shipping?

All orders over €75 get complimentary shipping! Simply click on the option “free shipping” during checkout.

Can I return my Qadee clothing?

Yes, you can. If your kids outgrow their clothing, simply send the clothing back to us (shipping is on us!) and receive a €5 voucher on your next purchase! All old clothing we receive will be donated to charity.

Payments

How can I pay for my order?

Right now, we accept all the payment options that are offered by our partner Mollie!

When will my payment be processed?

Depending on the payment option you chose, the funds will either be taken from your account immediately or during your monthly statement.

How can I use my €5 promo voucher?

During checkout, you can fill in the code mentioned on your voucher. The amount will be subtracted from your order total.

Ordering online

Is ordering online safe?

Our webshop is built using the most recent technologies, that assure your safety while shopping. Your personal information is safe with us!

Is paying online safe?

Payments on the Qadee webshop are processed using a secure SSL certificate. This means that any information exchange between you and our webshop is processed in the most secure way.